Limited Account

[ScionOfStorm]

Hello everyone!

I need some help. My account has been limited because I've reached the yearly limit of 2,500 and I wanted to ask how can I lift it?

Ive given my personal information, proof of identity, proof of my address last year. In the resolution center it says that they are waiting for my responce?? 

[DPCreations]

No one here can see any details about your account or your limitation.  You would need to explain a lot more.

Or, you can make a phone call to customer service and ask.

[ScionOfStorm]

Here are screenshots

I go to the resolve center and it gives me this

http://prntscr.com/enyf1d

When i click resolve it gives me this 

http://prntscr.com/enyf79

[DPCreations]

What is your explanation, in words.

[ScionOfStorm]

Its been like that for a month/ two now.

It always says "We'll get back to you within a few business days." but nothing.

[DPCreations]

What was it originally limited?   What was in the original limitation e-mail?

[ScionOfStorm]

Today it was limited. 

But it was showing that there was a problem a month or two ago

[DPCreations]

Without a reason, nothing to offer other than follow instructions or make a phone call to customer service for help.