I want to reengage my paypal account which I have not used in 10
paulj-2
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Posted on
Mar-20-2018
07:35 PM
I wish to reopen my pay pal account which I have used in 10years. Please instruct me as I am not a comp expert. . I have a new visa card.
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PayPal_Olivia
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Mar-22-2018
09:00 AM
Hi @paulj-2,
Welcome to the forum, and welcome back to PayPal after 10 years!
If the account has been dormant that long, it may not be able to be reactivated, but a PayPal representative can help make that determination. If it can be reactivated, they can help you get all the information updated. If it can't be, they can help you close the account so the email address can be used to open a new account. You can reach customer support by Facebook, Twitter, or phone or email.
I hope this helps!
Olivia
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