Can't confirm bank account - returns to dashboard

bigscbr15
New Community Member

I recently added a new bank account. The 2 small deposits showed up in my bank and when I return to PayPal and go to that account I can't get any further. When I click "Confirm Bank Account" it returns me to the dashboard. When I click any other link in the bank account screen it returns to the dashboard. Any ideas whats going on?

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7 REPLIES 7

zerkzis13
Contributor
Contributor

Might be a system glitch. Best solution will be contacting the CSR reps of PayPal to get it resolve. It will only take one phone call to confirm your bank.

 

Regards,

Prince 

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southernatech
New Community Member

I am having the same issue and sitting on hold for 20+ mins isn't


@bigscbr15wrote:

I recently added a new bank account. The 2 small deposits showed up in my bank and when I return to PayPal and go to that account I can't get any further. When I click "Confirm Bank Account" it returns me to the dashboard. When I click any other link in the bank account screen it returns to the dashboard. Any ideas whats going on?



an option. 

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erikaip
Contributor
Contributor

Same problem, tried it from Chrome, Firefox, and Edge in Windows to no avail. I guess I'll call support tomorrow! Unless someone found a solution?

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travelbug21
New Community Member

Hi, all!

 

I encountered the same thing - tried the different browsers, no fix.

 

*However,* just called PayPal and through an automated service was able to confirm the amounts I received and am all set.

 

All the best!

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zerkzis13
Contributor
Contributor

Good job! Enjoy using PayPal! 🙂

 

Regards,

Prince

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erikaip
Contributor
Contributor

Thank you! Yeah the automated phone system was actually really easy to use, go figure 🙂

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snorkel
Contributor
Contributor

yep, the confirm bank is broken.   Common Paypal you can fix this......

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