Can't change primary phone number

Tuppy
Contributor
Contributor

So I've read countless such topics that had absolutely nothing of use in them.

It's basically impossible to change the primary number. Why is the option even there? There should be a popup just saying 'got you, sucker'.

If I try to add my mobile phone and select mobile, it says I can't add it because it needs to be confirmed. How exactly do I confirm it if I can't even add it?

If I add the same mobile number as home, it suddenly adds it, it even lets me select it as primary. But wait, it just lets me select it, but not use it. It still uses the old one if I want to change stuff (like adding an account).

And then all theses added numbers can't even be deleted.

There should be a link instead to the help center or whatever, and be clearly stated that you are not allowed to do **bleep**. Why make people lose time with fake options?

 

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2 REPLIES 2

Shuttershade
Contributor
Contributor

It could most likely be an issue with the site currently, have you tried to call the customer support line? If it is a site issue they can definately notate it to get it fixed.

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Mrbmrb3333
Contributor
Contributor
I need to change my primary number to enter varification code for Andriod Pay.
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