Account ID Verification
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had to upload some extra information in order to be able to 'add money' to my account.
I already uploaded: Photo ID, Proof of Address, and SNN Verification
All were already approved but Proof of Address is taking a long time, I already uploaded 2 different bills and tried reuploading a better version of the image. I need to make a purchase very soon and really need this information completed. Is there a reason it could be taking so long?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
PayPal will do a review AND investigation of the information. There is no set time frame when they will complete nor if it will be successful.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Okay, just found it odd they finished everything else pretty fast compared to the proof of address.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
They willl do some internal research about your address. Just submitting documents isn't enough.
How long have you lived at that address?
Do you own the home?
Is the residence in your name?
There's a lot than can be researched after the information is submitted. How does it all match with your credit report? What about previous locations?
They want to make sure that you are totally truthful.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Suspected Fraud in Disputes and claims
- Placed order prior to opening account in Disputes and claims
- Since June 23 and has not been transferred to the link bank account. in Adding and withdrawing money
- Money disappeared in Adding and withdrawing money
- Subscription help (very important) in Subscriptions