Wrong page is showing after I login to Paypal.
embrk
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Posted on
Jan-31-2012
01:30 PM
Every time I login to Paypal, a customer's Transaction Detail (same one every time) comes up instead of My Account page.
How can I fix this?
Thanks,
Kaye
1 REPLY 1
PayPal_Adrian
PayPal Employee
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Feb-02-2012
06:06 PM
embrk -
Welcome to the Community!
The most common cause for this is a household where more than one individual has used the computer to access PayPal, and certain settings on the computer are either auto-entering a password or (very rare) the two individuals actually have the same password.
I would recommend clearing out your browser cache and cookies (included all saved passwords), restarting your computer, and then attempting to access PayPal again.
Thanks,
Adrian
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