Wrong page is showing after I login to Paypal.

embrk
Contributor
Contributor

Every time I login to Paypal, a customer's Transaction Detail (same one every time) comes up instead of My Account page.

How can I fix this?

 

Thanks,

Kaye

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

embrk -

 

Welcome to the Community!

 

The most common cause for this is a household where more than one individual has used the computer to access PayPal, and certain settings on the computer are either auto-entering a password or (very rare) the two individuals actually have the same password.

 

I would recommend clearing out your browser cache and cookies (included all saved passwords), restarting your computer, and then attempting to access PayPal again.

 

Thanks,

 

Adrian

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