PLEASE HELP

tabbyjane
New Community Member
So I have set everything up, but I can not do anything with the account that I was planning. I was planning on trying out some donation websites and some of those pay to take surveys but I can't find my account number and no other way to link my account to anything. Then I added a visa card to my account and was sent an email saying it was just a verification email and not to reply because it would confuse the computer system but it keeps saying I haven't varified my card, so does that mean my card isn't linked to my account or what? I tried retyping the email address but it just kept saying that the email I was entering did not match their records, but that's the email that the are emailing everything to. I'm so confused! Please help me!
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snowshoe
Frequent Advisor
Frequent Advisor

There is no account number per say, everything is based on the email address you used to setup your PayPal Account.  So for some of the sites you are interested in you use your PayPal Account email address.  That's what links eveything together.

 

As for linking and confirming a credit card - there are specific steps you must follow, the info below if from the Help FAQs:

 

After you’ve added your card number, you'll need to confirm that you own the card. Here’s how:

We’re introducing a new and improved Profile to some customers. Until all customers are using the new Profile, there are 2 sets of instructions on how to do this. Please follow the instructions that match what you see on the site.



Authorize PayPal to send a code to you

 

  1. Log in to your PayPal account.
  2. Click Profile.
  3. Click My money.
  4. Click Update beside Credit cards.
  5. Click Confirm My Card.
  6. Click Continue.

Or
 

  1. Log in to your PayPal account.
  2. Click Profile.
  3. Click My money.
  4. Click Link and Confirm My Card.
  5. Click Save and Continue.



Locate the charge and a code on your card statement

 

  • PayPal will charge $1.95 to your card. (Once you have confirmed your card, this amount is refunded to your PayPal account immediately or to your card within 30 days.)
  • The charge appears on your debit or credit card statement with a 4-digit code and the word PAYPAL. If you view your card statements online, you can check for the code in a few days. Otherwise, check for the code when you receive your next statement in the mail.

 

Confirm your card by entering the code

 

Have your 4-digit PayPal code ready.

 

  1. Log in to your PayPal account.
  2. Click Profile.
  3. Click My money.
  4. Click Update beside Credit cards.
  5. Click Enter PayPal Code.
  6. Enter the 4-digit PayPal code.
  7. Click Confirm Card.

 

If for some reason you cannot link your card, for example, you tried multiple times, then you have to contact customer support direct for assistance.

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