Need Help Closing Account
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Hello, my name is Kurt Paris, and I am currently in my senior year of High School. Two years ago during my sophomore year, I created a Paypal. At the time Paypal allowed me to use the service for what ever reason even though I was underage. But all of a sudden a while back my account became limited, and asked for a a few things like photo identification, and some other stuff. So I sent in a picture of my photo identification, and its been like a year, and now I go back to try and fix my paypal situation again, and it still says in progress. So I then navigated to the Close Account tab, just so I can close her, and get a fresh start with Paypal. But it's asking me for info on my old bankcards and bank account that I no longer have. So then I tried to change my security questions and update them to my new stuff, which Isn't allowed because it then loops back to the whole limited thing in the first place. I appreciate any help you guys can provide me with.
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If you opened it underage then the only way you could have proved i.d. to satisfy paypal would have been to show you were 18 at the time you opened it.
If you can't do that then it will remain limited and you will not be able to lift the limit or close it.
Advice is voluntary.
Kudos / Solution appreciated.
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Okay, thank you very much for the response. I am turning 18 years old in three days. So let's say I was to re-submit my I.D verification after my birthday in a few days, would my account then be re-activated. Or is it forever lost? Again, thanks for all the help.
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Previously i have seen advice that paypal tell underage users to open a new account when they get to 18.
But your best bet is to contact customer services direct and ask them what your options are.
Advice is voluntary.
Kudos / Solution appreciated.

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