My Account Is Limited, I Can Not Provide My CC Statement

[vatih]

Hello, i'm using Paypal for years. But now, I got a problem.

My account is Limited, and I have $500+ (balance) on there.

Paypal ask me to upload Photo ID, so I upload it. Paypal ask me to upload CC Statement, but I can not. Because I'm using VCC to verify my account.

I send a message to Paypal on Facebook, but very slow response.

Is there a way to solve my problem? If you are a Paypal Staff, this is my case number PP-004-737-032-729.

Thank you.

[kernowlass]

@vatih

You need to contact customer services direct.

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.