Mobile app Login

Majorb
Contributor
Contributor

Hi, is anyone else having problems logging to the IOS phone app? Desktop version works fine, but the mobile app keeps telling me  login details are invalid when I know they are not. Anyone else had similar problems?

 

Thanks

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PayPal_Olivia
Moderator
Moderator

Hi Majorb,

 

Welcome to the PayPal Community!

 

I'm sorry to hear that you're having difficulty logging in on the app. Have you tried uninstalling and reinstalling the app? If that doesn't work, please try contacting customer support so they can take a look at the account and see if there are any issues preventing login. You can contact customer support by phone or email, or by Facebook PM or Twitter DM.

 

Olivia

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