I made a mistake.... I need to close the account.

charles23
New Community Member

Hello. I wanted to open a pay pal account. Ok I opened it . My page was in english and I started naturally. But I am in Uruguay and I chose by mistake a state in the USA. The account was opened but...I am stucked.  That means that Im locked because it is asking me information about USA and I cant find the way to change the address so that I can be relocated and I can fill the information concerning my country or the option to close this account. I'm stuck at a page that ask me a social number.... HELP I would like to close this one and to start another using the same email.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@charles23

 

Try clicking on close account on the profile page and if that does not work you would need to contact customer services to see if they will do it for you.


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charles231
New Community Member

Thanks, I couldn't enter into the profile page but fortunatly clicking on the HELP link in enabled me going to other part of the account and from there I could acces to the profile page. Curious but I was not ina circle anymore. Now I could close it. Im typing you from the account I wanted to have.  I do really appreciate your words !!! thanks for your message . The best for you. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@charles231

 

Smiley Happy


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