HELP! Need Changed Phone Number

TerrestrialLT
Contributor
Contributor

Recently I have sold items on eBay on my primary email account. eBay then automatically synced my primary email to my PayPal account. My primary email which is *removed* had the password changed along time ago and now I can't remember it so all the money from eBay is going to an account I cannot access. Then when I try changing the password It gives me the choice of email phone text or phone call. I can always provide email verification but I cannot provide phone verification because the phone number that is on that account is no longer activated because I switched phones. So if I could change the phone number on *removed* s PayPal account to *removed* I would be grateful. Once again I CAN provide email verification if needed

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

 eBay then automatically synced my primary email to my PayPal account. My

 

They don't do that, when you list an item for sale the email address linked to your paypal account is in the paypal box in the payment section.

 

If your email address for paypal has changed then you have to change it in that paypal box in the payment section DURING the listing process then it will stay that way for future auctions.


Advice is voluntary.
Kudos / Solution appreciated.
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sabrin
New Community Member

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