Can't enter an international phone number so can't login

eatc7402
Contributor
Contributor

I have myself boxed into a corner.  I can't get logged in because for some reason my device

is not recognized. So it askes for a security phone number call and send a security code. But

the  number it wants it use is an OLD number. When I click the  option to enter a new

number it will not accept enough digits for my INTERNATIONAL phone number.

 

So I can't get logged in... and I can't fix it by accessing my account... because I can't get

logged  in.

 

HOW do I approach this problem?

 

eatc7402

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3 REPLIES 3

ShiraYuki
Frequent Contributor
Frequent Contributor

call cs they will try to remove the flag on your account , once you're able to login setup your travel plans so will not have problem again , but if you are living in that country permanently then I advised to close the account and setup another one in that country.

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Mackenzie1993
Member
Member

you have to login to close an account or contact customer support through email and they won't let us do that i have the same problem, i can't call their phone line as a guest since Im in another country

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eatc7402
Contributor
Contributor

SOLVED!   

 

i WENT TO www.paypal.com/ph/   in the Pgilippines and they are used  to unterntional

phone numbers there and I  could enter it fine there.

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