Account limited! No response from Paypal

Ohid
Contributor
Contributor

Hi ,

 

My account has been limited by paypal as i reported some unauthorized transaction from my account. I have submitted all the required documents but all them are in still processing status. There one item that i could not resolve which is "Confirm identity" . The process asked me to enter a new but its not possible to a new card when it is limited. Also , i do not have a phone number on my own name but my husband. So , tried to add a phone number but failed that too. 

 

Sent a message to Paypal already but still havent heard back from them. Can any one help ?

 

Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ohid

 

Only customer services can help you so why not phone them?


Advice is voluntary.
Kudos / Solution appreciated.
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