malicious e-mail??

[earcuffgirl]

in got a notification from pauypal.service@merchae....      it has a case transaction ID: number  it tells me to open the attachment and complete the steps??? i loged into my paypal account on another computer, (other thean the phone) it has nothing in the notifications section??? they said we have temporarily locked you account access . it tells me to log in to the tabl below????  do i do this ??

[kernowlass]

@earcuffgirl

Sounds like its a spoof, if so do not click or use ANY LINK.

Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2