free return shipping procedure question

[jedarl1950]

For those who have used the  free return shipping program that Paypal offers through a third party:   which return procedure tends to be easier--mailing back the package and paying for it yourself, then uploading various photos of receipts and shipping labels etc from the post office, or using the company's prepaid return shipping label, where they then deduct a set fee (usually a little more than if one sent it direct) from your return amount to cover the costs.  You have to send this documentation copies of emails etc to the free shipping people also.  I am asking because I have several returns that I don't want to spend linordinate amounts of time getting refunds for.  Thanks.

[TheJayJayStore]

As far as I know, you should use the merchant's return policy before you do anything. If the merchant doesn't offer to pay for the return shipping, that's when you can use PayPal's Return Shipping On Us program. Here are the steps:

1. You must first activate it at https://www.paypal.com/returns before you make your first request.
2. Even if the seller did or did not deduct the shipping costs from your refund, you must gather information as follows:

• If the seller has deducted the return shipping costs from your refund, you must provide copies of any documents that show the difference between what your item cost, and how much you were refunded.
• If you paid for the shipping/the seller did not deduct the return shipping costs from your refund, you must provide a receipt that shows the return shipping cost and the seller's address. If it doesn't show the seller's address, then you must provide the shipping label document that does show the seller's address or a photo of the package that has the seller's address.
• FOR BOTH CIRCUMSTANCES, you must provide either your PayPal email receipt, or your PayPal transactions page showing the original purchase. Your proof must show that you made your purchase IN FULL USING YOUR PAYPAL ACCOUNT.

1. Once you have the information you need, you can then request a return shipping refund, within 30 days of the return shipping date, at https://www.paypal.com/returns and follow the steps that are provided on the webpages.

LET ME KNOW IF THAT DID OR DID NOT HELP!