Hey JoMl,
Sorry to hear about the trouble checking out on Epoch. I would advise clearing your cache and cookies and using a different browser. If that doesn't work for you, you can try using a different device to complete the payment. Ultimately, this sounds like it may be an issue with the merchant's checkout process - if those suggestions don't resolve the issue, please reach out to Epoch to see what options they may have to assist.
- Ashley M
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