Suspected fraudulent charge?
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So im a gamer, I play games when i want and for how long like normal gamers do but a few weeks ago I was selling a configeration for a game and someone bought it. They paid their 20 dollars and I gave them the configs, everyone was happy, but now I come back and find out they are saying it is a fraudulent charge. I tried to do the *respond* but it only gave me buttons like "Shipping was already processed" or "they recieved shipment" even though the payment wasn't a shipment or business related, it was paid with the "Family and Friends." I am not sure on what to do, I am -20 dollars for something that was completely a lie. The buyer got the config instantly and then used it right then and there.
But in a stroke of unluck...I deleted the conversation not realizing he would do anything like this, so i have no proof I actually gave it to him. I am not sure what to do. I do however know it was not a "Fraudulent Charge" like he says that charge was. What can be done?
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A side note, you should ask for the money to be sent for Goods and services, as you were selling something and it was not a payment that qualifies for "Family and friends". Not only that's the correct way to do it, but it'll help you when problems like this happen.
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