I sent an item using the Ebay Global Shipping system - Ebay sent me a mesage saying they had received the item and sent it to the seller. They then sent me an updated message saying that the seller had received the item their end. The seller then messaged me about a week later saying that they ahd not received their item. I said that I was away, but in anycase it had been sent via the Global Shipping Centre and to contact Ebay. On my return from Holiday I noticed that they had opened a dispute in Paypal for item not received. Is this fair as surely not my responsiblity as shold be Ebays from thie Shipping Centre. I did ask the Seller to contact Ebay but no response from them so far and its been over a week now. Really disappointed with both Seller and Paypal on this. Any suggestions please.
According to GPS it has been received at the sellers address. But Ebay has all the information, this is what Ebay have stated, hence the seller could not open case with them
According to GPS it has been received at the sellers address. But Ebay has all the information, this is what Ebay have stated, hence the seller could not open case with them
since you are the seller,and GPS showed you have received the item,you have your item back,no sweat
No I am the seller and the buyer has the item and still opened the dispute - sorry doesnae seem fair to me. I know I got it wrong I said seller should have said buyer in original message.
