Requesting assistance to dispute Paypal's decision to side with the seller

lpalasty
Contributor
Contributor

I received items from a seller that were much too small for me.  I wear medium for all my clothing, bathing suits, etc and this clothing that I purchased was described as Medium.  I received the clothing but it did not fit (much too small for me) and I tried to return/exchange it for the Large size.  The seller offered to refund 1/2 of the purchase price and I would keep the items.  I found that not acceptable because I am not able to wear the clothing thus making it financial loss for me.  Paypal stepped in to make a final decision and decided with the seller.  I find this to be completely unnaceptable but I am not able to dispute Paypal's decision.  How do I contact Paypal to see if this matter can be escalated.  

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2 REPLIES 2

DPCreations
Frequent Advisor
Frequent Advisor

You can phone PayPal support to appeal the decision.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

did you pay with cc?

if so,file chargback with cc issuer.

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