My account was limited by paypal last March 22nd 2016. I already gave them information. My passport ID and my billing address. Up untill now they havent restored my account to normal. Can anyone help me. No one from paypal has contacted me that they are resolving this issue. I have funds stuck in my account. I don't like what is happening. I feel abused by them.
Below is the email I received;
Dear (my name),
Your PayPal account has been limited because we've noticed significant changes in your account activity. As your payment processor, we need to understand these changes better.
This account limitation will affect your ability to:
send money
withdraw money
Also, you won't be able to:
remove any bank accounts
remove credit cards
close your account
What to do next
Please log in to your PayPal account and provide the requested information before 6 May 2016 through the Resolution Center. If we don't receive the information before this deadline or we notice additional significant changes in your account activity, your account access may be further limited.
After we receive and review your documentation, we'll email you regarding the status of your PayPal account.
Thank you for your understanding and cooperation. If you need further assistance, please click Contact at the bottom of any PayPal page.
Sincerely,
PayPal
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The reason for this is that I made a mistake and typed in the wrong card information and when I withdrawn my funds to my debit card, the funds came back to paypal and now they acted to limit my account. Now, no body from paypal is trying to help me. All my messages from their system is being deleted. It is stated there that all messages will be deleted in 90 days but it has only been 2 days then they deleted everything.
I need help. I want to sue them for this.
