Paypal Fraud

_Mike_R
Contributor
Contributor

Paypal just canceled my credit card because someone hacked it off of ebay, the only problem is Paypal canceled someone elses card, my card still works and the last four digits they sent me were not from my card at all.

 

How can I contact them with this issue? Their automated system stinks, I do not have a printed or a fax and the last phone call I made I was on hour for an hour and forty minutes before a customer service representative came to help. There has to be a better way.

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1 REPLY 1

PayPal_Ashley
Moderator
Moderator

Hi @_Mike_R

 

Thanks for bringing this to our attention and I'm so sorry to hear about this! We'll want to help you get this corrected as soon as possible.  Customer support can be reached by clicking "Help & Contact" on the PayPal website, @AskPayPal on Twitter or the PayPal Facebook page. I hope this helps!

 

-Ashley

 


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