Miscellaneous Payment PAYPAL

CC11
New Community Member

I had recently checked my bank account and had a Miscellaneous Payment PAYPAL in my transaction history which doesn't show on paypal. What can I do with it to get it back since I don't even know where were this payment from?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi CC11,

 

Welcome to the community!

 

If there's a charge in your bank that doesn't correspond with your PayPal transaction history, you'll want  to talk to a customer support representative who can search on your debit card number to see if it's been used to make a guest payment. If it has been used, that would mean that the card number is compromised and you can then take steps to have the card cancelled and a new card issued.

 

PayPal customer support can be reached a number of ways, but since a card number will need to be discussed, the best way to communicate with customer support would be phone.

 

I hope this helps!

 

Olivia

 

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