Haven't received depop refund?

Louis_bebb
Contributor
Contributor
I bought a item by accident thinking it was a different item and asked for a refund, he said he would and I got a notification saying he did and it says on the item he did, however I haven't received the money in my PayPal OR my bank when it says it's been refunded to my bank ???
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7 REPLIES 7

kernowlass
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@Louis_bebb

 

How did you fund the paypal payment that was refunded?

 

bank transfer or debit / credit card.


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Louis_bebb
Contributor
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It should be PayPal because if you have a PayPal account depop won't let you pay with anything else but I checked my transactions and nothing went through, it did on my bank however but the actual refund hasn't.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Louis_bebb

 

I know its paypal, i asked how did you FUND your paypal payment.

 

Was it instant bank transfer OR a debit or credit card.


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Louis_bebb
Contributor
Contributor
Ohh sorry, it was through my debit card
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kernowlass
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@Louis_bebb

 

ok then   >>>

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


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Louis_bebb
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Ahh thank you very much
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kernowlass
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@Louis_bebb

 

 

Smiley Happy


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