- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
Your PayPal account access has been limited for the following reason (s):
09 Dec 2017: Your credit or debit card issuer advised us that your card was used without your permission.
What to do next?
Please log in to your PayPal account and follow the steps there to confirm your identity and recent account activity . To help protect your account , your PayPal account will remain limited until you complete the necessary steps .
<removed>
This email was sent to ----------------------- my e-mail for the ongoing support and maintenance of your account .
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Its a spoof, DO NOT USE ANY LINK.
Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' / ''Hello'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Its a spoof, DO NOT USE ANY LINK.
Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' / ''Hello'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.