Am I covered by PayPal? (Not through eBay)

Christoffer
Contributor
Contributor

I bought a set of key caps for my mechanical keyboard. 

 

I contacted seller before purchasing through his site (geekkeys.com) and he said if any keys are defective he would replace free of charge.

 

I tried contacting the seller several times through his website and forums since Wednesday, and still no response from him. I may have to open a dispute.

 

My question is... will PayPal cover my loss if the seller ends up not responding? How does it work?

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1 REPLY 1

minty1
Advisor
Advisor
Hi Christoffer. U can open a dispute for item not as described SNAD. If the seller doesn't respond they are doing themselves no favours. Escalate when u can. U might be asked to send the item back at your own expense.
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