payment held

kp7
Contributor
Contributor
I just sold my computer to someone in U.K. and paypal sent me an email saying that he paid and once it was shipped it would show up on my account. Its not there. I already shipped and added a tracking number. Its not showing where anything was paid or pending. Why? Am i gonna get my money? It was $330
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3 REPLIES 3

PayPal_Andy
Moderator
Moderator

kp7-

 

So..you're going to want to stop that package as soon as possible. 😞 

 

There is very little chance that that email was legitimately from PayPal.  We will never tell you to ship and provide tracking before you see the money.  Even if we're holding the money in a pending status awaiting the delivery, you would still be able to at least see the transaction in your account. 

 

In this case, if there is nothing in your account, even a pending balance of $330 (less fees), then that transaction never happened.  You can forward the email to spoof@paypal.com and we'll verify it's a fake, but in the interest of you not getting the short end of the stick, I figured it's probably better to let you know now rather than wait for us to respond to that email.

 

Best of luck with this and let us know if you can stop the delivery.

 

Andy

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kp7
Contributor
Contributor
Are you serious? Wow. That **bleep**. Thanks. Do you know if there is any way i can stop the delivery of the package? Its already been shipped.
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PayPal_Andy
Moderator
Moderator

kp7-

 

You'll want to contact the shipper, explain the situation (unfortunately this will probably not be new to them :(), and cross your fingers that they can stop it.

 

Andy

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