Legit Quick Security Question?
duksy
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Posted on
Jul-08-2016
02:21 PM
Hi, I haven't used my Paypal account for 2 1/2 mos and when I tried to log in, I was prompted to change my password which I did and when I was trying to send money to a friend, I was routed to a quick security check page and was asked to enter my 16 digit card number which I did and I was just routed back to the "make a payment page" then when I hit "continue" I was asked again of my 16 digit card number. I did this 3 times and still nothing happened. I was wondering if this was a legit Paypal securiy question as I am afraid that I might be a victim of phishing or something. Thanks in advance!
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DPCreations
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Jul-08-2016
02:50 PM
As long as you intiated everything from within PayPal, it was probably just security issues. Are you using the same computer and internet access as previously? Are you using a computer or other device? Are cookies and java script working correctly on your browser? Did you try a different browser?
If you make too many failed attempts you may get your account limited and create a more complex issue.
You could phone PayPal customer service so someone could look at your account help you out.
duksy
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Jul-08-2016
02:56 PM
Thanks for that... Yeah, just recently, I changed network providers... Paypal must have detected a different IP address from my end or something. After all attempts to transfer money to my friend, I gave up. I was advised to try again later...

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