Can't send money! it say's "Please confirm your identity at dashboard."

[amnicvalt]

I already submitted my document for confirm my identity about 15-20 days ago. But when every time i login my account it's showing this massage "Thank you for providing the required information. We’ll get back to you within 2-3 business days. "

So i can't send or recive any money. So please tell me what can i do now?

[kernowlass]

@amnicvalt

Contact customer services?

[amnicvalt]

I sent massage did not received any replays. 😞

[kernowlass]

@amnicvalt

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.