Bootleg DVDs

[Tburck]

I recently bought a 17 Season DVD Box Set off ebay for $200, When the DVDs came in they were of pretty poor quality when on TV. The boxes and cases look nice, But when you pop the dvd in they were of pretty rough quality. I have been contacted the seller and he is really nice, a father, but says he does not have the money to refund back as it is already been spent. He said the DVDs came from an estate auction, and they were sealed up in plastic, So unless he made them himself, He would have no clue they were bootleg either. 

basically my question is what are my options? I contacted Shout! Factory - Who's DVDs they are, And they said on their end there is nothing they can do about people bootleging their DVDs. I could request a refund, But as I have been researching online, That requires you to send the item back. I have also read that it is illegal to send counterfeit or bootleg items though the mail...so I don't feel safe doing that one bit. What are my option here? Am I just stuck?

[kernowlass]

No paypal won't ask for anything until you escalate BUT make sure you add on the dispute the proof that you do have before you escalate.

[Tburck]

You got it, I have plenty of proof, Like I said, I am going to wait until USPS closes out the insurance claim before I do anything further since he is trying to turn me in for mail fraud. 

[Tburck]

Sorry about the spelling above....Doing this on my phone and missed the spell checker, 

[Jags22]

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@kernowlass wrote:

However i think i would have waited the outcome of the dispute first before cancelling any other claim...

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I once received a laser printer (about $250) damaged in shipping (don't remember which carrier). Some of the damage was from him shipping the printer with the cartridges still installed. I filed a claim with carrier. The carrier paid the seller, as he is the one that actually paid the carrier for insurance (I paid seller for insurance). So, the seller ended up with the insurance money along with my money, and all I had was a broken printer. Waiting for the insurance to process, I missed the window to file a claim with eBay.

[kernowlass]

Which is exactly why i said do not close any claim until you have the result of the dispute.

[Tburck]

Dispute has been open for about a week now, No responce from the seller, What does PayPal Do in the case of a dispute and the seller does not repond?? 

[kernowlass]

Nothing until you escalate the dispute to a claim.

[Tburck]

Done - Where do I go to upload my photo evidence? I see no options for this. Thank You.

[kernowlass]

Read my post earlier in the thread, i told you to add that info BEFORE you escalated it to a claim.

Why did you not do as advised earlier?

[Tburck]

There was no place for me to upload any photos before it was a claim either. I did not see a spot.