Push notifications can't be enabled on iOS devices running iOS 8 or higher.
I've had the PayPal iOS app installed on my iPhone 5s and iPad 2 a long time. Long before I updated both devices to iOS 8. Push notifications worked on both. I got an iPad Air 2 which I restored the backup of the iPad 2 on to, but wasn't getting any push notifications. I logged into my Paypal account on the web and saw only my iPad 2 was listed on the push notifications settings web page ( https://www.paypal.com/cgi-bin/customerprofileweb?cmd=%5fprofile%2ddevice ). I saw my iPad 2 and iPhone 5s listed twice under the mobile devices setting page ( https://www.paypal.com/myaccount/settings/mobileDevice/edit/ ) so I deleted all of them and logged out and back into the app. Nothing showed up on either page from above, so I decided to uninstall the PayPal app and reinstall on both my iPhone 5s and iPad Air 2.
After reinstalling the PayPal 5.9.1 iOS app, my devices show up on the mobile devices setting page (2nd link), but not on the push notifications page (1st link) and the app will no longer allow me to enable push notifications on my iPhone 5s or iPad Air 2 running iOS 8.1.2. The app reports that notifications aren't enabled in the iOS settings for the PayPal app and that I need to enable them, but they are already enabled. This is the first time I've reinstalled under iOS 8 and I know the way apps register for push notifications changed in iOS 8 as many apps had issues with push notifications, so my guess is the PayPal app wasn't updated.
Steps to reproduce: 1. Make sure iOS device is running iOS 8 or higher 2. Uninstall app 3. Reinstall app. 4. Go to iOS Settings -> PayPal and make sure notifications are enabled. 5. Open app and Log in. 6. Go to settings -> account
Expected results: 1. Can enable push notifications
Actual result: 1. Setting is disabled with message to enable push notifications for the PayPal app.
I have tried everything and notifications do not show on my screen. I recently switched to iphone6 from iphone5 and can't resume the notifications. The notifications in the settings are all on and the app tells me push notifications are off. No matter what i do I can't resolve this issue. Please help
Just wanted to chime in and say I am having the exact same issue. I am not getting alerts or push notifications on IOS 8 on an Iphone 6 Plus where I used to get it before.
No phone setting nor uninstalling reinstalling the app changes anything so far.
Same here with iOS 8 and iPhone 6. Although in system settings the PayPal app is allowed to do anything, the app won't recognize those settings. Still no push notifications...
