paypal sends withdrawl request to wrong bank account number

leesumm
New Community Member

This wont sound right when I put it in words, but this is the problem. I paid with paypal and when paypal sent it to my bank for payment , they left off the last number of the account number. The bank then generated a automated response that the account was closed since it couldn't find that account . Now I hav a negative balance at paypal , I tried to call and couldn't get through as lines were busy. I sent a message and its been over 24 hours which the reply message was paypal will respond within 24 hours .

AS it is the paypal account is showing a negative balance,  I am supposed to transfer money to handle the negative balance, but when paypal got the automated response of the closed account paypal removed my bank I had linked to the paypal account. How do I communicate with paypal to resolve an issue they created by using the wrong bank account number ?

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Contact customer services:

https://www.paypal.com/us/selfhelp/contact/call


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.