item refind of $320

jyw03986
New Community Member

Some one hacked into my account and ordered this cloth item without my authorization on 3/20/2018. I would like return the item for a full refund. The seller is Pedro <removed>, <removed>, Bronx, NY 10468

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1 REPLY 1

PayPal_Lisa
Moderator
Moderator

Hi @jyw03986,

 

I'm sorry to hear there is potential fraud and I’m glad you contacted us. Please make sure you update your password & security questions and report any unauthorized activity to us. Don’t worry, we offer protection for confirmed unauthorized transactions. We may take up to 10 days to review any unauthorized claim and we’ll send you an update via email. If there are any questions during this process, please feel free to let us know.

 

Lisa

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