help

[dealio]

 i recently recieved money on paypal from a user but only his nickname or whatever showed up on my activity tab. is there a way to see his name or email so i can contact him back on paypal?

[sharpiemarker]

Just click or tap on the transaction to reveal details/options.

[dealio]

i did and it only shows his nickname nothing else

[sharpiemarker]

So the details do not show even the email address of your sender?  Is there a link to view the details in the classic site view, that should show the sender email address.

[sharpiemarker]

Are you using the app, or website?

[dealio]

im using the website. on google chrome. there is no details of email of the sender or anything when i click on the transaction

[sharpiemarker]

How did they send payment?  Did they pay an invoice?  Did they use Send Money or PayPal.me link?  It should show an email address at least in the transaction details so you got me stumped.  Maybe try a another browser or device.

[dealio]

really i dont know if they sent it. but if u can actually see their email and i can't must be something going on. i tried another browser microsoft edge and it still doesn't show email. in the transaction list on the activity page all i see is their username or nickname and an option to refund this payment.