I am trying to withdraw but it won't allow me. It keep saying "Sorry, but we need more information. Please withdraw funds on our old account view instead." I clicked on the link but still not working. Please help me with this. Thanks
I'm sorry to hear about the trouble withdrawing your funds. When we run into this issue, we typically advise using this link to try to withdraw. If that still doesn't work, please contact us so we can see what options we have to get this resolved. Thank you!
- Ashley M
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
