Refunds

TerriM712
Contributor
Contributor
I have someone that refunded me for a purchase I made from her on a FB site. She gave numerous reasons why she never sent it and I just asked for a refund because of all of the hassle. I paid $16 even. She sent me money instead of refunding it I believe and fees were taken out. What I am concerned about is now it appears that I sold her something and she could be protected. How do I rectify this situation so I am protected?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@TerriM712

 

File a dispute for non receipt of item, as the seller did not use the refund option he can't prove he refunded you and you should get a proper refund.

Then you can 'refund' the sent payment.


Advice is voluntary.
Kudos / Solution appreciated.
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