Refund to Virtual Credit Card Problem

Burningblade04
Contributor
Contributor

Ok I hope I'm not the only one who've run accross this problem.

 

I bought a preordered game a few months ago using virtual debit master card which only lasts a week. Basically whenever I have to use the card I have to activate it to give a different card info using a mobile app and it only lasts a week (you have to renew it every time you want to use it after it expires). So yesterday I asked the store to issue a refund through paypal, and the refund was done successfully according to the transaction history. Well now the money that was transfered is void because it was sent back to the virtual card that is already expired, I am sure because my bank account still has no money transfered in. Am I in trouble now that the money has gone out into thin air?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

You'll need to contact your virtual card issuer about the money and how to access refunds in such a case.


Kudos & Solved are greatly appreciated. 🙂
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