Refund on different card

lunarfaerie
Contributor
Contributor
I paid for something a couple months ago and i am now being issued a refund for the items and the refund is going back onto the card i paid with which is no longer active because the bank forced me to get a new card since then and now i don't know how to get my money help! the card it's being refunded to is closed.
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2 REPLIES 2

DPCreations
Frequent Advisor
Frequent Advisor

If the bank issued a card due to fraud or security any refunds should go to the new card.

What happened to your transactions on your old card when the new card was issued?  Did the transactions move tot he new card account?

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lunarfaerie
Contributor
Contributor
yes they were worried about fraud so they sent me a new one, it has different numbers obviously and the email for the refund i received says my old card digits, so i should just wait and see right?
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