Pre payment? WTH

UmmJannah
New Community Member
What is this pre payment thing? What does it mean exactly? For a month or two roughly I have been making payments to hunrgy house and not seen anything on my bank statements. I got curious and came on paypal to see if its coming up on their statements. I found it was, but as a pre payment? What the flip does it mean? Has my payments been going? Or isit still pending to go out when I least expect it? I dont understand. I have removed all active pre payments off the list. But im really hoping and praying im not getting charged. This pre payment thing was not discussed with me by paypal or hungryhouse. So Im baffled. Can someone help me please
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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@UmmJannah,

 

I'm so sorry to hear about your experience.  

 

Based on the information provided, it sounds like there might be a billing agreement created to send automatic payments to the merchant in question. You can find instructions on how to cancel a billing agreement here: http://bit.ly/2ikETGS. If the transactions in question are unauthorized, I recommend reporting them via your account's Resolution Center.  Here's how:  http://bit.ly/2zaaenW. 

 

- Randy

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