PayPal issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I sold an ebay item to a pretty regular customer; she sent a PayPal check on Jan. 16th and it's not in my account yet but has been withdrawn from hers. In one place it still says "pending", in another it has an hour glass. When buyer looks at her PP account it says I haven't claimed payment yet? Neither one of us has been able to find out a reason for this, any suggestions would be appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Omg that’s what happened, my email address is not correct - says OM instead of COM - what is next step?

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Suspected Fraud in Disputes and claims
- eBay sold item disputed through PayPal in Disputes and claims
- Placed order prior to opening account in Disputes and claims
- Clearence fee??? in Disputes and claims
- Since June 23 and has not been transferred to the link bank account. in Adding and withdrawing money