PayPal Giving Fund recurring payment

[Bergerd]

Hi Recurring payments are available on the PayPal Giving Fund website but not on the mobile website. Is anyone aware of how to enable the recurring option when using a mobile device? Here is our giving fund link: https://www.paypal.com/fundraiser/charity/167216 Thanks for your help.

[Bergerd]

Recurring donations are never going to happen per today's support reply...

Thank you for taking the time to contact PayPal Giving Fund.  I am happy to assist you further.

At the time of your last communication regarding the recurring feature the website was still in process of features being updated, I apologize for any misinformation. While it is definitely a feature that many would like to see as an option at this time PayPal does not offer the recurring option for any new donations whether it be through a PayPal donate button or PayPal Giving Fund.

If you have further questions regarding PayPal Giving Fund, please go to www.paypal.com/givingfund.

Sincerely,

Karen

PayPal Giving Fund

[r0ssc0vich]

"PayPal does not offer the recurring option for any new donations whether it be through a PayPal donate button or PayPal Giving Fund."

Well that's not true at all. We have many people giving with recurring payments made through our PayPal donate button. Just checked it to make sure it hadn't disappeared. It hasn't. So why say that? I'd insert a screenshot but i can't on this forum. What is the score with PayPal staff not knowng their stuff?

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@Bergerd wrote:

Recurring donations are never going to happen per today's support reply...

Thank you for taking the time to contact PayPal Giving Fund.  I am happy to assist you further.

At the time of your last communication regarding the recurring feature the website was still in process of features being updated, I apologize for any misinformation. While it is definitely a feature that many would like to see as an option at this time PayPal does not offer the recurring option for any new donations whether it be through a PayPal donate button or PayPal Giving Fund.

If you have further questions regarding PayPal Giving Fund, please go to www.paypal.com/givingfund.

Sincerely,

Karen

PayPal Giving Fund

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[r0ssc0vich]

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@Bergerd wrote:

Recurring donations are never going to happen per today's support reply...

Thank you for taking the time to contact PayPal Giving Fund.  I am happy to assist you further.

At the time of your last communication regarding the recurring feature the website was still in process of features being updated, I apologize for any misinformation. While it is definitely a feature that many would like to see as an option at this time PayPal does not offer the recurring option for any new donations whether it be through a PayPal donate button or PayPal Giving Fund.

If you have further questions regarding PayPal Giving Fund, please go to www.paypal.com/givingfund.

Sincerely,

Karen

PayPal Giving Fund

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 Well that's not true at all. We have many people giving with recurring payments made through our PayPal donate button. Just checked it to make sure it hadn't disappeared. It hasn't. So why say that? I'd insert a screenshot but i can't on this forum. What is the score with PayPal staff not knowng their stuff?

[Bergerd]

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@r0ssc0vich wrote:

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@Bergerd wrote:

Recurring donations are never going to happen per today's support reply...

Thank you for taking the time to contact PayPal Giving Fund.  I am happy to assist you further.

At the time of your last communication regarding the recurring feature the website was still in process of features being updated, I apologize for any misinformation. While it is definitely a feature that many would like to see as an option at this time PayPal does not offer the recurring option for any new donations whether it be through a PayPal donate button or PayPal Giving Fund.

If you have further questions regarding PayPal Giving Fund, please go to www.paypal.com/givingfund.

Sincerely,

Karen

PayPal Giving Fund

---

 Well that's not true at all. We have many people giving with recurring payments made through our PayPal donate button. Just checked it to make sure it hadn't disappeared. It hasn't. So why say that? I'd insert a screenshot but i can't on this forum. What is the score with PayPal staff not knowng their stuff?

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Hi r0ssc0vich,

Thanks for the reply, but this post is specific to recurring payments via PayPal's Giving Fund (0% fees for nonprofit).  I'm assuming you are utilizing the regular PayPal button to create a recurring payment, which is still functional.  But, there used to be an option to create recurring donations via the Giving Fund page (https://www.paypal.com/fundraiser/charity/167216).

[r0ssc0vich]

Yeah I know, buit you said PayPal does not offer the recurring option for any new donations whether it be through a PayPal donate button or PayPal Giving Fund.

You're contradicting yourself here.

[Bergerd]

Sorry for the lack of clarity on my previous posts.

Thanks for clarifying this for everyone.