MultiOrder Shipping Tool - Not showing most recent orders??

Helen3396
Contributor
Contributor

I normally do not use the MultiOrder shipping tool as I have not had many "multiple" orders for which to create shipping labels. However, now I would like to utilize the tool but, when it loads I am not seeing all of my orders. Even when I try using the classic version, it still only loads orders through 2/11/18  and it should have orders up through 2/19/18. Is anyone else experiencing this issue? I tried to submit a help ticket but, was informed the "service is temporarily unavailable". Thanks in advance!!

multiorder.JPG

 

 

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