Missing Funds

cosminonutan
Contributor
Contributor

Hi,

 

I'm missing 256 $ from my account . 

 

I wanted to make a payment on ebay of 325$ (225 item  and another 100 taxes and shipping) using my pay pal money and my Card . but I forgot that my card was renewed and I didn't update my new expiration date . 

 

when I tried to make the payment I got a error msg. and the item was not paid but the money from my paypal account was gone. 

 

when I updated the expiration date and made the payment the full amount was taken from my bank acount . and the pay pal I got 17$ in my paypal acount 

 

when I contacted Paypal they told me that they know about the issue and its a tehnical problem. and they 

 

its been like this for a month. no clear information nothing. they just give me those courtesy e-mails without a real answer or a fix 

 

I've e-mailed the ebay seller if he got a double payment. He said "no" but I can't realy say for sure if he's telling the truth 

 

I got nothing in my paypal transactions history . just those 2 payments. that were paid with the credit card. 

 

Anyone know what to do?

 

Br.

Cosmin

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Call PayPal customer service to get an update, first.  If they can't fix. Check your credit card account to review what amounts were charged and consider filing chargeback on one of them.


Kudos & Solved are greatly appreciated. 🙂
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