Issues with verifying identity

GoldenAce
Contributor
Contributor

I am trying to add money to my paypal account from my main bank account and unfortunatly, i am getting flagged that i can not

 

"We couldn't confirm your identity

There was a problem with some of your info. Sometimes this is because of a recent move or name change.

You can shop or send money with your linked bank or card, even without a balance.

If you still want to add money, go to the Resolution Center to confirm your identity."

 

thing is, i go to the Resolution Center and there's no options anywhere to try and confirm my identity

 

I've already gone through everything with linking my bank before, and i know exactly why it didnt verify my account

 

...I accidently swapped the last two numbers on entering my SSN

 

but, i have no way to go in and change this now, or try a reverification

 

Am i mising something obvious here, or do i just need to wait for a lock to go off my account for me to try and reenter my identity at a later time?

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.