I tried to cancel a preapproved payment but it says inactive instead of canceled.

powerofdark
Contributor
Contributor

Hello I purchased from a shady dealer that I found out after investigating that he is a scammer ( i opened dispute) but there is was a preapproved payment "plan" set to him . I went to my preaproved payments and press the cancel button but now it says inactive instead of canceled.  I had canceled preapproved payments again and the status was canceled and not inactive. I am really afraid that the payment might go through or something. 

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2 REPLIES 2

Quandary
Advisor
Advisor

The inactive status may be shown becasue of time frame of the billing cycle however, it should be cancelled at this point.

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powerofdark
Contributor
Contributor

does that mean that there wont be any more payments to that merchant? 

Also here is a picture that shows the difference between the statuses https://imgur.com/pT0M1l1

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