I cant seem to make payments and my numbers isn't reflecting for verification

Martins2006
New Community Member

I cant seem to make payments and my numbers isn't reflecting for verification. Whenever i try to make payments especially the payment request sent to me, i keep getting a security check for phone numbers. My number is registered on my settings as mobile, i even have two. At the pop up for quick security check, none of this numbers show. I even tried removing them, i was told to contact you. Right now am stuck. can you please help, its a matter of life and death

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Martins2006

 

You need to contact customer services, phoning is best, go to help / contact bottom of this page and use the phone option.


Advice is voluntary.
Kudos / Solution appreciated.
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