PayPal Community

deadsnowflake · ‎Feb-14-2018

I forgot my email address I use on my merchant account and desperately need access to it so I can print postage for a sale.

My email account is linked through the website Grailed.com so I have the merchant account ID but other than that I can't even find the email address that I used for the account.

Is there anyway I can recover it? ? ? ?

Snow-Cat · ‎Feb-14-2018

Go to the main PayPal site login screen.

Click on Login.

Click on "Having trouble logging in ?"
Respond to the Security Challenge if prompted.

On the Need Help with your Password screen.

Click on "Forgot your email ?"

Follow the prompts on the next screen.

deadsnowflake · ‎Feb-14-2018

Thanks for the reply but that doesn't help at all.

I have no idea what the account is. I have a brief idea and have input over 30 different combinations of the email but nothing comes up.

I have the merchant ID linked to a account on Grailed.com that is all I have.

I know I'll be able to log into the account it's just that I have no idea what the email address is anymore.

Snow-Cat · ‎Feb-14-2018

If you did setup your security questions and answers, customer service may be able to help.

One other thought, if you do have your Merchant ID, you could create a simple Buy Now button using the Merchant ID as the business variable value. Then click on the Buy Now, it will take you to the PayPal Checkout Screens, it's possible depending on how you setup your account, your email address may be displayed.

Other than that - you're basically out of options.

deadsnowflake · ‎Feb-14-2018

Hello, thanks for replying again but how do I create the buy it now button without access to the email address/account?

Do I have to create another business account and make a button using the other merchant ID?

Snow-Cat · ‎Feb-14-2018

Merchant ID's were designed to be used instead of an email address in item button code such as Buy Now or Add to Cart - because bots would grab email addresses off of web pages. If you have your "real" Merchant ID, then you could use it in the button code which in turn would take you to the PayPal Checkout Screen. I thought you mentioned you had a PayPal Merchant ID, thus the suggestion, if that's not the case - sorry for wasting time!

Notes:

The ID is composed of about 13 random numbers and letters (example: AADDG4HHJ8RTY). When you open a PayPal Account, this ID is assigned to your account automatically. It does not change and it's not possible for you to edit it. If you opened a new account, the system would assign you a new Merchant Account ID.

Below is a simple Buy Now example:

<!DOCTYPE html>
<html lang="en">

<head>

<title>Buy Now Button Example</title>

<!-- START META TAG SECTION -->
<meta charset="utf-8">
<meta name="description" content="">
<meta name="keywords" content="">
<!-- END META TAG SECTION -->
    
   
</head>

<body>


<br><br>

Widget &nbsp;&nbsp;&nbsp;-&nbsp;&nbsp;&nbsp; $5.00 each + Tax and Shipping

<br><br>

<!-- START FORM -->
<form target="_self" action="https://www.paypal.com/cgi-bin/webscr" method="post">
<input type="hidden" name="cmd" value="_xclick">
<!-- Replace "business" value with your PayPal Email Address or your Merchant Account ID -->
<input type="hidden" name="business" value="your email address or merchant account ID">
<input type="hidden" name="lc" value="US">
<input type="hidden" name="item_name" value="Widget">
<input type="hidden" name="item_number" value="W-001">
<input type="hidden" name="amount" value="5.00">
<input type="hidden" name="currency_code" value="USD">
<input type="hidden" name="button_subtype" value="services">
<input type="hidden" name="tax_rate" value="2.900">
<input type="hidden" name="shipping" value="2.00">
<input type="hidden" name="bn" value="PP-BuyNowBF:btn_buynowCC_LG.gif:NonHosted">
<input type="image" src="https://www.paypalobjects.com/en_US/i/btn/btn_buynowCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">
<img alt="" border="0" src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" width="1" height="1">
</form>
<!-- END FORM -->

</body>
</html>

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