Error Message when trying to send money.

ccamp9412
New Community Member

I'm trying to send money to a friend. I enter the email and select the amount and I just get an error message that says payment cannot be processed at this time and if the issue persists to contact customer service. Not sure what I need to do here. Please help 

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1 REPLY 1

prdfy
Contributor
Contributor

It's an account protection feature.

Did you perhaps login somewhere else within the last 24 hours?

 

i get this problem from time to time.  Sometimes I need to use my PayPal at work, and I've found that if I login at home and then try logging in somewhere else later in the day, I get denied.

 

In every case, I waited 24 hours and didn't have a problem.  If you need it cleared immediately, you should email customer service.

 

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