Downloaded reports are blank

tb123
New Community Member

The report that I've requested and downloaded in order to see my activity is blank. Has this happened to anyone? I've tried several times, requesting a report spanning 12/2017 through 2/2018, and each time, the excel sheet is blank. Can't get through to Paypal when I try to call, and do not receive call backs from them. 

 

This new report feature is TERRIBLE. I won't be using Paypal anymore for my business, but would like to get my account activity from the last few months. 

Login to Me Too
1 REPLY 1

Snow-Cat
Advisor
Advisor

Here's another option - Download or export your Transaction History:

* Login to your account.
* Click "Activity"
* Under "Simple" "Detailed"
* Click on "Statements"
* Click on "Activity export"
* Select "Custom Date Range"
* Select your "From" and "To" Dates
* Under the Format drop down - Select "CSV"
* Click "Create Report"
* When the report is completed - click "Download"


What this process does is export your history to a CSV file, you can then use an app like Excel to sort, view, create and print your own reports.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.