Cancel Subscription

Di8
Contributor
Contributor

Hi all,

I recivied last day, an email from PayPal saying that I have realiced a subscription, I don´t know what subscription ¿? and they will billed every month CAD $26 until I cancel this subscription.

First of all, I never realice any subscription. So, I don´t understand why is Paypal sending this mail to me. Neither figure in the body of the email, a link or a telephone number to do the cancel of the subscription.

Please, I will appreciate your help.

 

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PayPal_AshleyM
Moderator
Moderator

Hi Di8,

 

I'm sorry to hear about the subscription and unexpected charges. That's definitely a concern! You can cancel subscriptions using the steps listed here. You can report unauthorized charges using the steps listed here.

 

I hope this information helped!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_AshleyM
Moderator
Moderator

Hi Di8,

 

I'm sorry to hear about the subscription and unexpected charges. That's definitely a concern! You can cancel subscriptions using the steps listed here. You can report unauthorized charges using the steps listed here.

 

I hope this information helped!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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